Privacy Policy
This privacy policy describes how Bern Vocal Studio ("we", "us", or "our") collects, uses, and protects your personal information when you visit or use our online platform or services. We are committed to protecting your privacy and handling your data transparently, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Identity of the Controller
The data controller is Bern Vocal Studio.
Information We Collect
We collect various types of information in connection with our services, including vocal coaching, singing lessons, performance training, voice development workshops, choral conducting, and masterclasses. The information we collect includes:
- Information you provide directly to us: This includes personal and contact information you provide when you register for services, sign up for communications, make inquiries, or otherwise interact with us. This may include your name, postal address, and other details relevant to scheduling and providing our services.
- Information collected automatically: When you access or use our site, we may automatically collect certain information about your device and usage patterns. This includes IP address, browser type, operating system, referring URLs, and information about your interaction with our site. This information is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for purposes related to providing our services and operating our business, including:
- To provide and manage the services you request, such as arranging and conducting lessons and workshops.
- To communicate with you regarding your lessons, inquiries, and our services.
- To process payments for services rendered.
- To improve and personalize your experience on our site and enhance our service offerings.
- To understand usage trends and for analytical purposes related to our site.
- To send you promotional or informational materials, where you have provided your consent.
- To comply with legal obligations and enforce our terms.
Legal Basis for Processing
Our processing of your personal data is based on the following legal grounds:
- The performance of a contract: Processing is necessary for the provision of the services you have contracted with us for.
- Our legitimate interests: Processing may be necessary for our legitimate interests, such as improving our services, marketing (where appropriate), or maintaining the security of our operations, provided these interests do not override your fundamental rights.
- Your consent: Where required by law, we may rely on your explicit consent for certain processing activities, such as sending marketing communications. You have the right to withdraw your consent at any time.
- Compliance with legal obligations: Processing may be necessary for compliance with a legal obligation to which we are subject.
Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties only when necessary for the operation of our business and the provision of services. This may include:
- Service providers: We may share data with third parties who perform services on our behalf, such as IT providers, payment processors, or service booking platforms. These third parties are contractually bound to protect your data and use it only for the purposes for which it is shared.
- Legal and regulatory authorities: We may disclose your information when required to do so by law or governmental request.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, theft, and misuse. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for meeting any legal, accounting, or reporting requirements.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
- The right to access your data.
- The right to request rectification of inaccurate or incomplete data.
- The right to request erasure of your data.
- The right to request restriction of the processing of your data.
- The right to object to the processing of your data.
- The right to data portability.
- The right to withdraw consent at any time where processing is based on consent.
- The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the information provided below or on our site.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to collect information about your interaction with our online platform. This helps us analyze site traffic, improve site functionality, and personalize your experience. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, you may contact us by writing to:
Bern Vocal Studio
15 Marzilistrasse
Bern, 3005
Switzerland